If you reach or exceed your data cap then your broadband connection will be halted. When you hit your data limit you have the choice to upgrade to the next tariff, purchase a data bolt-on or you can wait until your data refresh date on the 1st of the month. It is worth noting that no reduced speed option is available.
In common with all other broadband technologies, quoted speeds are ‘up to’ and not guaranteed. Having said that, research has shown that satellite broadband speeds are on average closer to quoted than any other technology available.
Depending on your location in the Mpumalanga, we offer speeds up to 30 Mbps. The speed will vary according to the ‘busyness’ of the network at any given time and typically during peak hours (5-11pm in Mpumalanga) speeds may drop down into the low single figures for a time.
We recommend you contact your existing provider to determine the terms of your current contract and if there are any exit fees or disconnection charges. Depending on your plan, it may still be more cost effective to change plans and pay the exit / disconnection fees.
Simply call our customer support team, or contact us and we’ll check your contract then make the necessary arrangements.
Don’t forget that if you’re a new customer you are protected by our 14-day cooling-off period.
It is worth noting that due to the way the service is configured, we must assign the IP address dynamically (DHCP) to the router connected. Essentially, we cannot statically assign the IP address to the PC or router connected to the terminal. If none of that makes much sense or you need more information, we’d definitely recommend that you contact one of our Technical Support team.
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The broadband ads don't exaggerate when they say you'll be able to use the Internet for things you've never been able to do at home before. The increased connection speed is only a part of the reason why.
Much has been written about the value of wireless networking. It certainly offers flexibility that wired networks can't match - the ability to work anywhere in an area, and to have access to a network in places where running wires is impractical.
Cable Internet advertisements deliberately dodge the question of how fast the connection actually is. This is because connection speeds can vary widely
Sharing is easy, and there are several ways to accomplish it. We recommend using a router, a piece of hardware that manages all aspects of an Internet connection and shares the connection with four or more computers.
Access to the Internet from outside the home can be a problem for cable Internet subscribers who travel. Most cable Internet companies provide minimal or no dialup access to the Internet, or charge high prices for phoning in.
Of course you can, we handle any number, whether is a non-geographic number, local number or international number. Just let us know how many numbers you wish to migrate and we’ll arrange for that.
Pretty much quickly, most happen within 7 days whilst others take about 10 days, it depends on your provider. We have migrated some clients in less than 72 hours, so you’re in safe hands.
If some providers are stuck in the dark ages, then they might do, but most don’t. We don’t charge to port your number to us either, so you enjoy a stress-free number porting.
You can definitely buy a single number or a block of numbers. For example, if you need a block of 10 successive numbers for your business, we’ll book it for you to order.
VoIP stands for ‘Voice over Internet Protocol’, which basically means phone calls that are made over an internet connection rather than a phone line. VoIP can be a great way of reducing your phone bill if you make lots of phone calls. Some internet service providers now include VoIP as an optional extra when signing up for a broadband internet plan
If you reach or exceed your data cap then your broadband connection will be halted. When you hit your data limit you have the choice to upgrade to the next tariff, purchase a data bolt-on or you can wait until your data refresh date on the 1st of the month. It is worth noting that no reduced speed option is available.
In common with all other broadband technologies, quoted speeds are ‘up to’ and not guaranteed. Having said that, research has shown that satellite broadband speeds are on average closer to quoted than any other technology available.
Depending on your location in the UK, we offer speeds up to 30 Mbps. The speed will vary according to the ‘busyness’ of the network at any given time and typically during peak hours (5-11pm in the UK) speeds may drop down into the low single figures for a time.
We recommend you contact your existing provider to determine the terms of your current contract and if there are any exit fees or disconnection charges. Depending on your plan, it may still be more cost effective to change plans and pay the exit / disconnection fees.
Simply call our customer support team, or contact us and we’ll check your contract then make the necessary arrangements. Don’t forget that if you’re a new customer you are protected by our 14-day cooling-off period.
It is worth noting that due to the way the service is configured, we must assign the IP address dynamically (DHCP) to the router connected. Essentially, we cannot statically assign the IP address to the PC or router connected to the terminal. If none of that makes much sense or you need more information, we’d definitely recommend that you contact one of our Technical Support team.